Privacy Policy

IES is committed to protecting your privacy whilst providing a personalised and valuable service.  You may be asked to submit personal information about yourself in order to receive information or use services on our Website.  If you provide information to us, we will treat that information in accordance with this privacy policy.  By using this Website, you are agreeing to use of this information by us as described in this Policy.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been fulfilled or, if you no longer wish to continue being registered for our services.

We will ensure that all personal information supplied is held securely, and otherwise in accordance with Data Protection legislation.

The Information We Collect
We request very little identifying information from you and only for a narrow set of purposes. Typically, identifying information is collected:

• For registration to certain areas of the Website including competitions;
• To allow us to consider your comments, queries and suggestions and respond if necessary;
• To allow us to respond to your enquiries for further information; and
• To distribute requested materials;

The type of personal information collected on the Website could include your name, company name, address (including postcode), email address, telephone number (including mobile), user name and password.

Sometimes, we may ask questions where you are not personally identifiable from your response although we may post responses on the Website. These instances will be highlighted to you but in all other instances, you should assume that we track any information you provide on a personally identifiable basis.

The Way We Use Information
Users may provide their mobile phone numbers in order to receive relevant SMS text messages regarding offers featured on the Website.

If you register with the Website, you can elect to receive information and updates on our products and services. Information will not be used for this purpose unless you request to receive communications. We use return email addresses to answer any emails that we receive, and we may use return email addresses to send to other information that you may request. Such addresses are not used for any other purpose.

We may use information that you provide to better design the Website and to improve our marketing strategy and our products. We collect IP Addresses.  An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. Web servers, the computers that "serve up" Web pages, automatically identify your computer by its IP address. When you request a page from this Website, our servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to us.

We may pass your personal information to one of our Group Companies or partner organisations who may send you details of services that may be of interest to you and offer you the opportunity to subscribe to them.  If you would prefer not to receive this information, please send an email to A list of current partner organisations is available on request. Your personal information will not be supplied to any other persons without first obtaining your consent unless we are obliged by law to disclose it. By using the Website, you consent to the collection and use of this information by us and the Group Companies in the manner described above.

Use of Cookies
Please refer to our Cookie Policy .

Third Party Websites
Because we want your experience of the Website to be as informative and useful as possible, we provide a number of links to Third Party Websites. Always be aware of where you end up. Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information gathering practices of websites that you are able to access through ours, and we encourage you to review each website's privacy policy before disclosing any personally identifiable information.

Google SketchUp/SketchUp Pro Users
If you have indicated in the “Connecting Software” section that you are a SketchUp or SketchUp Pro user, by accepting this privacy policy, you consent to us sharing your details set out below with our commercial partner, Google Ireland Limited ("Google"), for the purposes of confirming to whom promotion codes are given, details of those who use SketchUp, SketchUp Pro or our software and details of entities who are referred to SketchUp or Sketch Up Pro using the promotion codes, whether or not you use or buy SketchUp or SketchUp Pro. We will pass the following details to Google for these purposes: your first and last names, email address, company name, address and telephone number as provided on "Registration" with the Website.  If you do not wish to us to share your details with Google, do not accept these terms and conditions and contact us on As a result, SketchUp users will not receive the promotional code.

Google SketchUp Promotional Code(s) Terms and Conditions
If you receive the promotional code, your use of it is subject to the following terms and conditions: i) the promotional code is valid only for new purchases of SketchUp Pro; ii) the promotional code must be used at the time of payment of SketchUp Pro; iii) the promotional code is subject to Google approval, valid payment and registration and your acceptance of the Google SketchUp Pro standard terms and conditions; iv) the promotional code is non-transferable and may not be sold or bartered; v) the promotional code may be revoked at any time for any reason by Google Inc; vi) one promotional code can be used per user; and vii) the total promotional code amount is: (a) in the countries where the local currency is the Euro or the Pound Sterling, 20% of the the then SketchUp Pro license fee, as listed in the official SketchUp website; or (b) in countries where local currency is not the Euro or Pound Sterling, US$100 of the then current SketchUp Pro license fee, as listed in the official SketchUp website.  Google, at its sole discretion, may cancel, revoke, or modify these terms."

Our Commitment to Data Security
We take reasonable precautions to keep your personal information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. We cannot guarantee the security of any information you disclose online, and you do so at your own risk.

Access to Information/ Delete/Unsubscribe
You have the right to access any personal information that you have submitted to us through the Website. We give you the following options for managing or removing your information from our database:

1. Send us an email: at Be sure to include your name and clear instructions on what you would like us to do
2. Write to us at: Website Administrator, IES Ltd, Helix Building, Kelvin Campus, West of Scotland Science Park, Glasgow. G20 0SP. Be sure to include your name and clear instructions on what you would like us to do. If you require us to supply you with details of the personal information that we hold about you, then a small charge will be made.

Changes in Our Policy
We reserve the right to change or remove this Privacy Policy at our discretion. If we decide to change our Privacy Policy we will post those changes here. We encourage you to visit this area frequently so as to stay informed. If there is any material change in the type of personal information we collect, we will obtain your permission before we attempt to collect the additional information. We will not make any changes that allow us to give personal information to any other person without obtaining permission from you first.

Your Consent to this Privacy Policy
By using the Website, you are accepting our Privacy Policy. If you do not agree with any term in this Policy, please do not use the Website or submit any personal information.

How to Contact Us
Should you have any questions or concerns about this Privacy Policy or the use of information, please e-mail us at Please note: The laws and regulations in different countries impose different (and even conflicting) requirements on the Internet and data protection. We are located in Scotland in the UK, as are the servers that make this site available worldwide. Scots law governs all matters relating to this site. If you are located outside the UK and you contact us please note that any information you provide will be transferred to the UK and by submitting the information you authorise this transfer.

Legal Information –Integrated Environmental Solutions

Registered in Scotland No: SC151 456
Registered Address: Helix Building, Kelvin Campus, West of Scotland Science Park,Glasgow, G20 0SP
VAT Registration No: GB652 3186 44